Marketing To (and WITH) an Integrator
Here’s an overview of the challenges, benefits, and strategies for co-op marketing with systems integrators.
Customer Experience
You may specialize in the hard pitch -- or maybe, you're a content marketing person. But if you're tasked with overseeing the experience your customers have with your company, how do you keep track of everything at once? From the design of your webpage to the urgent call with a customer, your overall Customer Experience (CX) may be difficult to manage -- but not impossible. Check out some of the CX resources in the stories below.
SPLICE Software Launches New Data Migration Capabilities
The migration capabilities help users easily transfer relevant data and contact information into its powerful two-way chat service.
Gupshup Acquires Knowlarity, Upgrades Voice Communication Solutions
With the voice, text, and video AI solutions of Knowlarity, Gupshup can help users optimize their messaging automation solutions.
Medallia Acquires Thunderhead, Boosts Experience Management Insights
By combining two of the world’s top customer journey insights solutions, brands benefit from new comprehensive experience management tools.
AskNicely Raises $32 Million To Develop Frontline Success Platform
The funding will help the company accelerate its product development for empowering service business frontline workers.
Narvar Elevates Post-Purchase Experience With Lumi Acquisition
The acquisition is designed to produce an end-to-end platform for delivering optimized customer experiences from pre to post-purchase.
AI Language Translation Platform Unbabel Acquires Lingo24
Top global brands around the world utilize both platforms to ensure they can reach international markets with multiple language capabilities.
How Marketers Can Target Integrators and Customer Plans for Spending
How will integrator spending differ in 2022 over 2021, and what are their plans for attending events? Our research has the answers.
MoEngage Acquires $30 Million In Funding To Fuel Growth
The customer experience platform achieved annualized recurring revenue growth of over 120 percent in the past year.
AudioCodes Acquires Conversational AI Provider Callverso
Callverso’s solution helps AudioCodes take advantage of conversational AI and NLU technology to upgrade contact center efficiency.