Vonage Acquires Jumper.ai, Expands Conversational Commerce Solutions
With Jumper.ai’s conversational commerce solutions, Vonage aims to create complete offerings for businesses to engage with customers.
You may specialize in the hard pitch -- or maybe, you're a content marketing person. But if you're tasked with overseeing the experience your customers have with your company, how do you keep track of everything at once? From the design of your webpage to the urgent call with a customer, your overall Customer Experience (CX) may be difficult to manage -- but not impossible. Check out some of the CX resources in the stories below.
With Jumper.ai’s conversational commerce solutions, Vonage aims to create complete offerings for businesses to engage with customers.
6sense users will be able to gather valuable company and product insights thanks to integrated customer reviews from TrustRadius.
SmartAssist offers users the tools to manage successful customer interactions with automation and AI-native contact center solutions.
The integration can use data to automate responses to common inquiries and route more complex questions to appropriate representatives.
Does your company realize the importance of making your B2B website more accessible? Learn about some important standards in this article.
The new partnership combines sales enablement and sales readiness to create comprehensive buyer-ready development programs.
Verint upgrades its digital and cloud platforms with the addition of new AI customer engagement tools and software.
The two software giants have come together in a move that advances digital collaboration for hundreds of thousands of customers.
The integration allows marketers to create more personalized customer experiences based on eCommerce data.
Insights gathered from customer feedback can teach a brand about their customers and show them how to deliver results.