2021 Channel/Partner Marketing Benchmark Survey
To boost prioritized performance metrics, B2B executives plan to expand partner ecosystems, invest in channel technology stack.
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Why Every Company Should Be Putting Customers First
Making customer focus a priority in your company, means putting your customer’s needs and wants first. Creating a great customer experience should be owned by everyone in your business.
Building a Recession-Proof Contact Center
Ensure strong adoption and seamless integration into your IT stack with Freshservice. This simple, yet powerful ITSM solution includes a host ITIL-aligned features along with multi-channel support, asset management, workflow automation, and powerful analytics all in one place.
Lead Nurturing Survey Report
Despite challenges, marketers take a more personal approach to lead nurturing & segmentation with multichannel content as well as intent/engagement data.
2020 State Of Content Curation & Repurposing
This special report will dive into what’s working in content curation, repurposing and distribution, showcasing how modern B2B marketing teams are reaching more audiences with relevant content.
What’s Working In Personalization?
Marketers Double Down On Customer Data, Digital Channels & Personalized Content To Improve Account Engagement & Conversions.
Conversion Best Practices Toolkit
Find a variety of resources to help you identify conversion optimization opportunities throughout the customer journey.
The Ultimate Guide to AI in Customer Service
AI can provide you the flexibility to meet your customers where they are and provide intelligent, convenient, and informed customer service.
Using Live Chats and Chatbots to Increase Customer Engagement
Gain new insights on how to use AI chatbots to power business processes and satisfy your customers with human-like conversations.
The Best Way to Prospect New Customers and Hit Your Sales Goals
Uncover the 5 biggest challenges salespeople face and how to overcome them and 25 tools for hitting sales goals.