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Dialpad Expands Digital Collaboration, Integrates With Miro

The new collaboration combines digital whiteboard tools with video meetings, upgrading remote meeting capabilities.

David Pepin

Digital collaboration has become an essential part of organizations’ workflow. That is exactly why video conferencing solution Dialpad has announced it will be integrating its web and desktop applications with Miro, a leading digital whiteboard platform.

The new collaboration aims to fuse AI-powered communication with powerful collaboration tools to make remote meetings more efficient and effective. Users can take advantage of Miro’s features before, during, and after their virtual meetings.

Dialpad, which is utilized by over 73,000 customers, has focused its services into a unified communications as a service (TruCaaS) solution, allowing companies a single place to host their communications and digital collaborations. Miro’s whiteboard solution fits in seamlessly, providing greater collaborative capabilities for creating and managing strategies.

“With the shift to more hybrid and remote working environments, Dialpad’s new integration with Miro will revolutionize the way we collaborate,” said Brian Peterson, co-founder and chief technology officer at Dialpad.

“With Miro inside the meeting room, participants can easily collaborate in the interactive shared space without needing to navigate away to another application in a separate window. Together, Dialpad and Miro are bringing teams closer, enabling them to be more productive and, ultimately, driving toward more positive work outcomes.”

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Users can collaborate at all stages of the planning process. Using Miro whiteboards, teams can collaborate on agendas before their meeting, share screens and documents during, and access recordings and transcripts after their meeting.

“Nearly 45% of companies are now using or planning to adopt a virtual whiteboarding tool to enable distributed teams to ideate and collaborate on a common digital canvas,” said Irwin Lazar, Co-founder, President & Principal Analyst and Metrigy. “As one of Miro’s first big video conferencing partners, there is ample opportunity for this new Miro and Dialpad integration to improve the way virtual teams collaborate via an integrated experience.”